KI-Chatbot-Lösung von knowhere heißt jetzt moin.ai

Hamburg (28.07.2020) –

Nach über fünf Jahren des Bestehens möchte das Unternehmen knowhere unterstreichen, dass sie längst mehr sind als eine Agentur, die “nur” Chatbots entwickelt. knowhere hat die eigens entwickelte KI-Chatbot-Lösung erweitert und tritt damit künftig als moin.ai auf. Frei nach dem Motto: vom KI-Chatbot zur “All in one”-Lösung – für mehr Flexibilität und Individualität für den Kunden. Umso die Automatisierung der Kundenkommunikation von Unternehmen noch einfacher und besser zu gestalten.

CMO Robert Weber begründet die Entscheidung des neuen Produktnamens so: “Unser Produkt entwickelt sich stetig und Gleiches sollte auf eine Art auch für den Namen gelten. Wir haben unser Produkt und dessen Features erweitert, unser Leistungsportfolio vergrößert und mit moin.ai einen passenden Namen dafür gefunden.”

Der Name knowhere bleibt dabei als Unternehmensname bestehen. Die Website hingegen ist nun unter der folgenden Adresse erreichbar: https://www.moin.ai/

Das Ziel der KI-Chatbot-Lösung moin.ai

moin.ai macht es Unternehmen möglich die Kundenkommunikation nicht nur zu automatisieren, sondern die Kundenkommunikation im gleichen Schritt ebenso zu vereinfachen und effizienter zu gestalten. Grundsätzlich wird dabei zwischen den Bereichen Kundenservice und Marketing / Sales unterschieden.

Je nach Bereich variieren die primären Vorteile. So sorgt moin.ai im Kundenservice z.B. für eine maximale Erreichbarkeit und einen 24/7-Service, Senkung der Supportkosten und Entlastung der Service-Mitarbeiter.

Wird moin.ai im Bereich des Marketing & Sales eingesetzt können die Vorteile eine Steigerung der Conversion-Rate, eine erhöhte Lead-Generierung sowie eine Optimierung der Customer Journey sein.

moin.ai wird als Software-as-a-service angeboten. Unternehmen wie z.B. Geberit, Abus, Velux oder die DZT setzen moin.ai in ihrer Kundenkommunikation ein und erzielen damit großartige Ergebnisse. Case-Studys mit ausführlichen Resultaten und KPIs sind unter folgendem Link zu finden: https://www.moin.ai/use-cases

Woraus besteht moin.ai?

Die KI-Chatbot-Lösung moin.ai besteht aus drei Elementen: dem KI-Chatbot, dem Hub und dem Chat-Widget.

  • Der KI-Chatbot ist rund um die Uhr in der Kundenkommunikation verfügbar und antwortet innerhalb weniger Sekunden. Der Chatbot lernt mit jeder Konversation dazu und schlägt selbstständig neue Themen vor.
  • Der Hub zeigt immer alle wichtigen Kennzahlen zur Nutzungsintensität an. Das macht es möglich alle wichtigen Zahlen zur künstlichen Intelligenz und der Automatisierung im Blick zu haben. Ebenso lassen sich dort alle an den Chatbot gestellten Nutzeranfragen finden.
  • Das Chat-Widget ermöglicht interaktive Dialoge durch Quick-Replies, Buttons und der Möglichkeit mediale Elemente zu integrieren. Das Widget ist für eine optimale User-Experience im Chat entwickelt worden und bietet die Basis für ein ideales Conversational Design.

Neugierig geworden?

Mit dem neuen Produktnamen geht auch eine neue Website einher. Team knowhere freut sich, künftige Besucher im “neuen Gewand” auf der frisch gelaunchten Website begrüßen zu können. Die Website ist dabei auch unter dem neuen Produkt-Namen moin.ai (https://www.moin.ai/) erreichbar.

knowhere GmbH,
Laura Masbaum

133 Comments

  1. Hey very cool site!! Man .. Beautiful .. Amazing .. I will bookmark your website and take the feeds also…I’m happy to find so many useful information here in the post, we need develop more strategies in this regard, thanks for sharing. . . . . .

  2. Great blog here! Also your site loads up very fast! What web host are you using? Can I get your affiliate link to your host? I wish my website loaded up as fast as yours lol

  3. Howdy! I simply wish to give a huge thumbs up for the great information you have here on this post. I will be coming again to your weblog for extra soon.

  4. Thanks , I’ve recently been searching for info about this topic for ages and yours is the best I have discovered so far. But, what concerning the bottom line? Are you certain concerning the source?

  5. Hello there I am so delighted I found your weblog, I really found you by mistake, while I was searching on Google for something else, Anyhow I am here now and would just like to say cheers for a remarkable post and a all round exciting blog (I also love the theme/design), I don’t have time to browse it all at the moment but I have book-marked it and also included your RSS feeds, so when I have time I will be back to read a lot more, Please do keep up the superb work.

  6. I dont think I’ve read anything like this before. So good to find somebody with some original thoughts on this subject. cheers for starting this up. This blog is something that is needed on the web, someone with a little originality.

  7. Its like you read my mind! You seem to know a lot about this, like you wrote the book in it or something. I think that you can do with some pics to drive the message home a bit, but other than that, this is wonderful blog. A great read. I’ll certainly be back.

  8. Thank you for sharing indeed great looking !

  9. The post is absolutely fantastic! Lots of great info and inspiration, both of which we all need! Also like to admire the time and effort you put into your website and detailed info you offer! I will bookmark your website!

  10. This is valuable stuff.In my opinion, if all website owners and bloggers developed their content they way you have, the internet will be a lot more useful than ever before.

  11. Have you given any kind of thought at all with converting your current web-site into French? I know a couple of of translaters here that will would certainly help you do it for no cost if you want to get in touch with me personally.

  12. Nevertheless, it’s all carried out with tongues rooted solidly in cheeks, and everybody has got nothing but absolutely love for their friendly neighborhood scapegoat. In reality, he is not merely a pushover. He is simply that extraordinary breed of person solid enough to take all that good natured ribbing for what it really is.

  13. We write easy to read books teaching business owners how to build websites and improve their visibility online. A lot of our readers still required additional help, so we decided to offer SEO services in Beverly Hills and the greater Los Angeles area. We have a few best selling books available on Amazon and Barnes & Noble. Our books have helped thousands of people build websites and improve their digital marketing efforts. We have over 200 positive reviews on all of our books, and now we help our readers on a one-on-one basis. We’ve put together a team to help offer SEO and digital marketing services for WordPress and HTML websites. No project is too big or too small. Contact us now to request a free SEO consultation.

  14. Nevertheless, it’s all carried out with tongues rooted solidly in cheeks, and everybody has got nothing but absolutely love for their friendly neighborhood scapegoat. In reality, he is not merely a pushover. He is simply that extraordinary breed of person solid enough to take all that good natured ribbing for what it really is.

  15. My brother suggested I might like this websiteHe was once totally rightThis post truly made my dayYou can not imagine simply how a lot time I had spent for this information! Thanks!

  16. American Crisis Prevention and Management Association Management of Assaultive Behavior (MAB) certification course can be conveniently done online or in the classroom. Also known as AB 508 certification training, mab certification online or managing aggressive behavior is a training for healthcare professionals, teachers, law enforcement agents., and other individuals that come in contact with potential aggression. Nurses, doctors and other healthcare professionals receive CE credits at the end of the course. Enroll now at https://crisispreventionmanagement.com/mab-management-of-assaultive-behavior

  17. Lewabo is a multicultural inspirational movies website. Enjoy hundreds of inspiring, uplifting, positive family-friendly movies. Action, Thrillers, Romance, Family drama, Kids, Faith, Comedy and more. An entertainment platform for the whole family. African films, American films, films from different countries, Nigerian nollywood films, South african films, Christian movies, Documentaries. Lewabo is good content entertainment. Hundreds of titles. 70% exclusive content.

  18. Thank you, I have just been searching for information about this topic for ages and yours is the greatest I’ve discovered till now. But, what about the conclusion? Are you sure about the source?

  19. Good day! This is my first comment here so I just wanted to give a quick shout out and say I really enjoy reading through your articles. Can you recommend any other blogs/websites/forums that cover the same subjects? Thanks a lot!

  20. Can I just say what a relief to seek out someone who actually knows what theyre speaking about on the internet. You positively know find out how to bring a problem to mild and make it important. Extra individuals have to read this and perceive this side of the story. I cant believe youre not more in style because you positively have the gift.

  21. A good web site with interesting content, that’s what I need. Thank you for making this web site, and I will be visiting again. Do you do newsletters? I Can’t find it.

  22. Substantially, the post is really the best on this laudable topic. I concur with your conclusions and will eagerly watch forward to your future updates.Just saying thanx will not just be enough, for the wonderful lucidity in your writing.

  23. I’m partial to blogs and i actually respect your content. The article has actually peaks my interest. I am going to bookmark your site and preserve checking for new information.

  24. Hello this is a wonderful write-up. I’m going to e mail this to my friends. I came on this while searching on yahoo I’ll be sure to come back. thanks for sharing.

  25. What’s Happening i’m new to this, I stumbled upon this I’ve found It positively useful and it has aided me out loads. I hope to contribute & help other users like its aided me. Great job.

  26. Im impressed. I dont think Ive met anyone who knows as much about this subject as you do. Youre truly well informed and very intelligent. You wrote something that people could understand and made the subject intriguing for everyone. Really, great blog youve got here.

  27. My coder is trying to convince me to move to .net from PHP. I have always disliked the idea because of the expenses. But he’s tryiong none the less. I’ve been using WordPress on numerous websites for about a year and am nervous about switching to another platform. I have heard great things about blogengine.net. Is there a way I can import all my wordpress posts into it? Any help would be really appreciated!

  28. Took me time to read all the comments, but I really enjoyed the article. It proved to be Very helpful to me and I am sure to all the commenters here It’s always nice when you can not only be informed, but also entertained I’m sure you had fun writing this article.

  29. I have been curious about these trends, and you have really helped me. I have just told a few of my friends about this on FaceBook and they love your content just as much as I do.

  30. I would really like to appreciate the endeavors you cash in on written this article. I’m going for the similar best product from you finding out in the foreseeable future as well. Actually your creative writing abilities has urged me to begin my very own blog now. Genuinely the blogging is distributing its wings rapidly. Your write down is often a fine illustration showing it.

Leave a Reply

Your email address will not be published.